Privacy Policy
Effective Date: August 21, 2026
Kootenia Homes respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Kootenia Homes collects, uses, and protects information obtained through our website, contact forms, communications, and services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Mailing address
- Telephone or mobile phone number
- Information submitted through contact, inquiry, warranty, or project-related forms
- Information related to your homebuilding, remodeling, warranty, or service inquiry
- Communications between you and Kootenia Homes
How We Use Your Information
Kootenia Homes may use the information we collect to:
- Respond to questions and inquiries
- Provide information regarding our homes, communities, services, or projects
- Communicate with current and prospective clients
- Schedule appointments or follow up regarding inquiries
- Provide project, construction, warranty, or customer-service communications
- Request feedback or reviews regarding your experience with Kootenia Homes
- Maintain appropriate business and customer records
- Comply with applicable legal or regulatory requirements
SMS/Text Messaging
If you provide your mobile telephone number and expressly consent to receive text messages from Kootenia Homes, we may use SMS/text messaging to communicate with you regarding your inquiry, project, customer service matters, appointment information, follow-up communications, review requests, or other communications related to your relationship with Kootenia Homes.
SMS opt-in data, mobile telephone numbers, and consent to receive text messages will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
We may use service providers that assist us in delivering communications and operating our business. Information provided to such service providers will be limited to what is reasonably necessary to provide those services on our behalf and will not authorize them to use your SMS consent information for their own marketing purposes.
Your consent to receive text messages is not a condition of purchasing any goods or services from Kootenia Homes.
You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact Kootenia Homes directly.
Message and data rates may apply. Message frequency varies.
Sharing of Personal Information
Kootenia Homes does not sell your personal information.
We may share personal information with trusted service providers, contractors, consultants, professional advisors, technology providers, or other parties when reasonably necessary to operate our business, provide requested services, administer a construction project, comply with legal obligations, or protect our rights.
As stated above, SMS opt-in information and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help operate the website, understand website traffic, improve functionality, and analyze how visitors interact with our content.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
Data Security
Kootenia Homes takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Kootenia Homes is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and Kootenia Homes does not knowingly collect personal information from children under 13 through its website.