Creating a Warranty Claim Request

This article will lay out the steps to creating a new Warranty claim for your new home through Buildertrend’s Customer Portal. Submit Warranty Claim(s) The instructions below will outline how to create warranty claims from within their Customer Portal. To begin this process, navigate to the Project Management header within your Customer Portal and select…

Kootenia Homes Warranty FAQ

Kootenia Homes Warranty FAQ1-2-10 Warranty Q1: How do I submit a warranty request? A: All warranty requests are submitted through your Buildertrend client portal. Simply log in, select “Warranty Requests,” provide a description of the issue, and upload any photos. Our Warranty Department will review your request and contact you with next steps. Q2: What…