Your First Year in a New Custom Home: What to Expect Moving into a newly built custom home is an exciting milestone. Everything is brand new, thoughtfully designed, and built specifically for your lifestyle. During the first year, however, it’s normal for a home to go through a natural acclimation process. Understanding what to expect…
This article will lay out the steps to creating a new Warranty claim for your new home through Buildertrend’s Customer Portal. Submit Warranty Claim(s) The instructions below will outline how to create warranty claims from within their Customer Portal. To begin this process, navigate to the Project Management header within your Customer Portal and select…
Kootenia Homes Warranty FAQ1-2-10 Warranty Q1: How do I submit a warranty request? A: All warranty requests are submitted through your Buildertrend client portal. Simply log in, select “Warranty Requests,” provide a description of the issue, and upload any photos. Our Warranty Department will review your request and contact you with next steps. Q2: What…